PRIVACY POLICY

Summary: Watershed DNA, LLC will be the ‘Controller’ of the personal data you provide to us. When you visit our website, we only collect basic personal data -- your device’s IP address and which pages of the site you visit for what period of time -- via cookies. You are given the option of opting out of us collecting this data. Unless you decide to fill out a contact form on the site, we do not automatically collect additional personal data from you. Our website is maintained by Squarespace. If you wish to review privacy policy and Terms of Service, see the links below.

Squarespace Privacy Policy and Terms of Service

If you use the contact form on the site, we collect the data you submit which may include your name, state of residence/location, email, phone number, and details related to your reason for seeking out a private consultation. If you schedule a session through our site, additional details related to your reason for seeking out a consultation will be collected and stored by Acuity Scheduling, and shared with us. The financial information is not seen by us, rather it is processed by Stripe. You can read their privacy policies here:

Acuity Scheduling Privacy Policy and Terms of Service

Stripe Privacy Policy

MailChimp Privacy Policy

Watershed DNA, LLC does not share with or sell information about its users or clients to any third party.

For more details, see below.

Your rights:

You have the right to be informed about the personal data (PD) we collect.

You have the right to request, access, and receive any PD we have about you.

You have the right to have your PD corrected if it is inaccurate.

You have the right to have your PD permanently deleted -- in other words, to be forgotten.

You have the right to restrict processing of your PD, i.e. you can allow us to store but not process it.

You have the right to object to us processing your PD.

You have the right to not be subjected to profiling based on your PD.

You have the right to file a complaint with authorities.

This website describes more about your rights under the GDPR law: https://ico.org.uk/for-the-public

EU residents, you may report concerns here: https://ico.org.uk/concerns/

Additional details:

1. Information Collected through Watershed DNA

What is Our Legal Basis for Collecting and Processing Personal Data

For the most part, you control the information we receive when you visit our website. The legal basis for collecting and processing your PD when you sign up for a consultation or submit information to us via the website is based on the need to enter into a contract to assist you with your question or query. The legal basis for collecting and processing your IP address and other automatic information when you visit the website is based on consent when you opt in to view our website’s contents.

What happens if you don’t give us your PD? We may not be able to provide you with educational information (available as freely-available website content and links to other websites with information we deem helpful). Also, if we do not receive your PD, it may restrict us in providing you with the full services you request and will not allow for the transaction that reserves your scheduled appointment time with us.

We collect your PD in the Following Ways:

Automatic information

Your computer’s web browser and/or mobile device sends information to us about how you come to be at our website and which pages of the site you visit. If you click a link from an external source that brings you to our website, or click a link to an external source from within a blog post on our site, for example, those activities are tracked.

When Entering and Exploring the website

When you enter our site and navigate its pages, you have the option to accept or opt-out of cookies. Some cookies may contain PD (your computer’s IP address or proxy server information, for example). We use the website hosting company Squarespace, which has its own policies. You can read them here: Squarespace Privacy Policy and Terms of Service.

When Submitting an Online Form

When you use the contact form on the site, we collect the data you submit which may include your name, state of residence/location, email, phone number, and details related to your reason for seeking out a private consultation.

When Signing up for Email List Membership

When you sign up for the email list through MailChimp, we collect the data you submit which may include your name, email, and other details you fill out on the email list form. MailChimp Privacy Policy.

When Scheduling a Consultation online

When you schedule a session through our site, additional details related to your reason for seeking out a consultation will be collected and stored by Acuity Scheduling, and shared with us. The account we maintain with Acuity Scheduling is HIPAA-compliant. Your financial information is not seen by us, rather it is processed by Stripe. You can read the privacy policies for these two vendors here:

Acuity Scheduling Privacy Policy and Terms of Service

Stripe Privacy Policy

Why we need your data

We track your PD in order to:

Determine what parts of the website you visit

Determine whether and how we can assist with answering your query or question

Communicate with you in order to fulfill our obligations and to complete your consultation to the best of our ability

What we do with your data

We track your IP address and visit history to see how visitors use the site and which content they read. This is sometimes called analytics data. This data helps us determine and develop future content that site visitors desire. We will not collect any personal data from you we do not need in order to provide and oversee these activities. All the personal data for analytics data remains in the website hosting servers (squarespace.com). It is not downloaded, nor do 3rd parties have access to your personal data unless the law allows them to do so. We have a Data Protection regime in place to oversee the effective and secure processing of personal data we obtain.

How long we keep your data

Your data will be maintained for a minimum of 6 years after which time it will be destroyed.

What are your rights

If at any point you believe the information we process on you is incorrect you can request to see this information and have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact us by phone at +01-434-270-1550 to have the matter investigated. If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office at https://ico.org.uk/.

This privacy policy has been developed in direct response to the EU General Data Protection Regulation (“GDPR”) which went into effect May 25, 2018. The actual regulation language can be read here and the directive here.